Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to remember that the odds always favour the house. Play only with money you can afford to lose, and never gamble to chase losses or escape personal problems.

Age Verification

In New Zealand, you must be 18 years of age or older to participate in online gambling. We are committed to preventing underage gambling and comply with all local gaming regulations. By using our affiliated gaming sites, you confirm that you are of legal gambling age in your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Neglecting family, work, or personal responsibilities due to gambling
• Borrowing money or using savings to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape problems or relieve stress
• Risking important relationships or opportunities because of gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online gaming platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before you must stop playing
• Reality Checks: Enable notifications during your gaming session to remind you how long you've been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms if you feel your gambling is becoming problematic
• Time Limits: Set session time limits to prevent extended, uninterrupted play

Always use these tools proactively to maintain healthy gaming habits.

Support Organisations & Resources

If you're struggling with problem gambling, professional help is available. Here are trusted organisations that can provide support:

New Zealand

• Gambling Helpline NZ: 0800 654 655 (Free, confidential, 24/7) — www.gamblinghelpline.co.nz
• Problem Gambling Foundation NZ: www.pgf.nz

International Support

• Australia — Gambling Help Online: www.gamblinghelponline.org.au
• UK — GamCare: www.gamcare.org.uk
• UK — GamStop (Self-Exclusion Scheme): www.gamstop.co.uk
• Canada — Responsible Gambling Council: www.responsiblegambling.org
• USA — National Council on Problem Gambling: www.ncpgambling.org

All of these organisations provide free, confidential support and can help you access treatment if needed.

If You Need Help

If you believe you have a problem with gambling, or if someone you care about does, please reach out for help today. There is no shame in seeking support—many people have overcome problem gambling with professional assistance. Contact one of the organisations listed above or speak with your GP, who can refer you to specialist services.

Remember: Help is available, and recovery is possible.